Not only is it important to consider professional competency and experience, it is also important that you choose someone you feel you can trust. You will be working closely with this person for awhile, select someone you feel comfortable working with. Trust your gut.
Click here for more information about me, including my qualifications...read what my clients say about me below.
Words used to describe Sharlene Hensrud: very patient, professional, personable, detail, unbiased opinion, knowledgeable, compassion, integrity, dedication, hard-working, honest, friendly, responds, no pressure, informative, expertise, communication, people skills, timely, amazing, genuine, kind, trustworthy, a Godsend
"Sharlene is by far the BEST Realtor we've used in the sale or purchase of six homes. She's GREAT!"
"I am so absolutely fortunate that Sharlene was recommended by a family member. During the looking process she was available, never pushy and acknowledged my concerns. When the right property was found she worked to see that my offer was the one accepted. From offer acceptance to close she stayed on top of things so that I never had to worry. Since I was out of state that was most helpful. On a scale of one to ten with ten being the best, I would have to give Sharlene a twenty!!!"
"Sharlene was a huge help and made the whole process fun!"
"We appreciate your kindness and knowledge!"
"Honest to God, we have NEVER worked with a Realtor who we felt was so much an advocate, educator and partner in our goals. We highly value your perceptions and judgment."
"Trustworthy, responsive, knows the market... Sharlene went out of her way to help us sell our house from 500 miles away (we had relocated)."
"Greatest strengths were: easy to communicate, personable, honest and very knowledgeable."
"It was a pleasure to work with a knowledgeable professional."
"Thank you 10,000x over for your guiding hand and wisdom in helping us through this transition. This was my first home sale experience and I honestly couldn't imagine doing it without you and your team."
"I had realized long ago how genuine you are and that 'Realtor' doesn't in an way fully capture you, but you still surprised the kids and me... thank you for thinking of us! Our first holiday season here was wonderful, and I often think about how this home may not have become ours minus your intervention in your SUV one afternoon. Gently getting me to think about this house again was one of the best gifts anyone has shared given all the long-term consequences of moving here. So, thank you, thank you, thank you Sharlene."
"We are so very grateful for your expertise and patience with the selling process."
"I can't say enough about the outstanding service I received from Sharlene. I moved to San Francisco two years ago but kept my house until the market recovered. When it did, Sharlene jumped into action. Sharlene went over and above the call of duty on a daily basis, acting on my behalf and guiding me into making the right decisions when I couldn't always physically be present. I feel like I owe her additional money for being my "therapist" as well LOL. I HIGHLY recommend Sharlene, whether you're a buyer or a seller. This process is not easy and I wouldn't want to do it again without her help."
"Thank you, thank you, thank you! You were wonderful to work with and helped lead me to a wonderful home. Thank you for all your expertise, support, and almost constant availability!"
"Thanks, Sharlene! You were great! We love our home!"
"Thank you for being honest, friendly and not aggressive. It's such a pleasure to work with you and know you."
"We remain grateful for your guidance, generosity, and good company. You read us like a book, and directed us to this place we love to live in."
"We have bought and sold three homes in this lifetime. Only this experience could be called a pleasure. Someone told me that Sharlene was a "house whisperer". "Don't worry," I was told. "She will find you the home that you will love." And yes, she did. We flew in from NYC (a relocation) with anxiety and expectations to find a place in three days. Sharlene cherry-picked the listings according to our needs and saw past the surface and looked into our hearts. With seemingly infinite patience, kindness and compassion she found us the perfect home, the perfect neighborhood (and the perfect commute). It is with gratitude that I write these words. Sharlene Hensrud made our dreams come true. "
" I can't believe how responsive Sharlene is to our ongoing questions, updating current market conditions, providing data and suggesting other options and ideas with our real estate concerns. She makes us feel as if WE WERE HER ONLY CLIENTS, but I know for sure, we are not. But thanks for making us feel like we are so special to your business!!"
“I’ve met many Realtors over the years, but none better. Your communication is superb. You do what you say you are going to do, and your ethics do your profession proud!”
"I asked for someone patient and you were much more than that; very kind, generous and very helpful. You made this process nice and easy to understand for us being first time home buyers."
"Sharlene seemed to anticipate all of our questions and needs. She was wonderful."
"Thanks for your help and patience. I appreciate how you put a house in perspective and always place your clients interest ahead of achieving a more expensive sale."
“I can’t tell you how pleased I was working with Sharlene. I appreciated her knowledge of the inner workings of a home and promptness in responding to my numerous questions. It really made home buying fun!”
“Sharlene put me at ease right away with her knowledge and professionalism. Having things explained to me throughout the process made for a smooth experience.”
"I really appreciate your willingness to listen and your thoroughness in explaining how everything works."
"Thank you so much for the wonderful guidance you provided me during such an exciting and scary time. I am lucky to have found such a knowledgeable and personable Realtor. Also, I love the blog updates. The posts are really informative, even for current homeowners!"
"Thank you so much for everything you did for me! I am so happy to be all moved and settled and I really couldn't have done it without your knowledge of the market and what to do with my townhouse. It's also nice to receive thank you letters and things from you, it really makes me feel like you care about your clients rather than the impression I had of Realtors prior to you. Thanks for 'taking care of me' and all your hard work, you will never completely know how nice it was to have hope when we put it back on the market." (after not selling for a year)
"Sharlene's greatest strength is being a client advocate. This was very evident - it builds trust and return business. She's the best. I have used her for three purchases and two sales, and will use her again if I move!"
"Thank you so much for helping us with both a home sale and a home purchase. Your unrelenting attention to detail and wonderful grasp of the housing market / conditions / foibles / etc. made the whole process very easy. We appreciate your style and grace."
"Sharlene was very patient and kind; always willing to help explain things and offer encouragement. She is very knowledgeable about the housing market and Minneapolis neighborhoods."
“I can’t thank you enough for all you’ve done for us, and getting us in our beautiful home in time... Sharlene, you’re a Godsend.”
“I loved the checking in emails, they always put me at ease and were perfect timing.”
“Thank you for keeping us informed.”
“Thank you so much for your help in the whole process. We really appreciated having a realtor who we could trust and who had the experience to guide us through everything. We feel like we got a good deal, and we're ecstatic about the neighborhood.”
“Yes, selling and buying a house shares some similarities to being in intensive care, I can attest to that! And in fact, as a Realtor, you gave intensive care! That's what made you so good. Thanks again.”
“Thank you for educating us on the process. We appreciated your excellent communication.”
“As a first time homebuyer, Sharlene was fantastic. She guided me through everything step by step and never pressured me. She was all I could have hoped for and more as a real estate agent and friend. Thank you so much!”
“This was a great selling experience! Sharlene was professional, knowledgeable and informative. She connected frequently and promptly. Very impressed!”
“We appreciated your wisdom and expertise in guiding us through the whole process. The only sad part was that we found our house so quickly we didn’t get to spend more time with you.”
“Great brochures! You kept us focused, were calm and patient and encouraging. It was a pleasure to work with you.”
“Thank you so much for all of your help in buying our first home. Your patience, careful explanations and advice were just what we needed to get through this process. We truly appreciate everything you’ve done.”
“You came prepared and with all the necessary info. Your opinions were invaluable! You knew when to step back and let me think and process. You worked hard to understand what I was looking for. Thank you!”
“Always in contact, available when needed...personable, professional, calm! Sharlene did a wonderful job from start to finish...connected me with resources throughout that were reliable and professional.”
“The most useful thing you did was get us our new home!! Your greatest strengths were patience and professionalism.”
“The most useful thing you did was work closely with the stagers. Your greatest strengths were breadth of knowledge and realistic advice.”
“Very friendly, patient and happy to help us.”
“The most useful thing you did was keep things in perspective and be the voice of reason. You and Nissa have a great working relationship and you were very timely. Thanks.”
“Nissa was always available if Sharlene was not in the office. She rocks!”
"You educated us on the process of home buying. Your greatest strengths are education, availability and follow-through.”
“Blogs were most useful...Sharlene is the best!”
“I really appreciated Sharlene’s thorough knowledge of the process and her quick responsiveness. Greatest strengths were: very responsive to questions, flexibility in viewing properties, great follow-through and follow-up.”
“Greatest strengths were flexibility and follow-through. The most useful thing we did was actually looking at the properties.”
“Customer service was excellent! Your greatest strength was timeliness...very prompt responses. I can’t thank you enough!”
“You went above and beyond, going outside the metro area and working with our tight timeline. Thank you for all you did for us!”
“We’re quite pleased with the services provided...the entire process was quite efficient. Your greatest strength is patience! You readily adjusted to our tight schedule. How could one improve on perfection?”
“No pressure, informative staff. Your greatest strength is Sharlene Hensrud!”
“Very friendly and patient. Thank you!”
“Extremely friendly and knowledgeable about quality of houses - things to be aware of.”
“Thanks for all your help and the successful end to the process of selling my house. Without your experienced advice, it would never have happened so quickly. You were a pleasure to work with.”
“Your assistance and persistence and patience were always virtues we depended on!”
“Thanks so much for everything! It was great working with you, you made our first home buying experience very pleasant.”
“Thank you SO much for all your help finding our new home. We appreciate all your patience and expertise. We also appreciate the Habitat for Humanity donation made in our name.”
“Your greatest strengths are: patience, compassion, integrity, dedication. Sharlene is simply amazing!!”
“Your greatest strengths are: hard working, honest, responds. Sharlene is someone I would highly recommend to anyone buying or selling a home.”